AT&T
TINA.org investigated certain marketing tactics used by AT&T’s Warner Brothers to promote video games. To read more about that investigation and subsequent complaint, click here.
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The Latest
AT&T’s Connectivity Guarantee
Is it still a guarantee if it has strings attached?
FCC Proposes ‘All-In’ Pricing Rule for Cable and Satellite Industry
TINA.org applauds proposed rulemaking and recommends addition.
Complaints against Roblox Have a Common Victim: Children
Children as young as four are cited in consumer complaints filed with the FTC.
Companies Accused of Greenwashing
When companies green it, they better mean it.
AT&T TV
‘The future of TV has finally arrived’ and with it, hidden fees.
TINA.org’s Social Media Influencers Actions
A review of TINA.org’s work exposing deceptive marketing tactics by social media influencers.
AT&T’s Implied Reliability Claims for DirecTV, U-verse Internet
AT&T says it’s not making a comparison to cable. NAD says differently.
Influencers Defy FTC Rules on Disclosure Despite Warnings
TINA.org finds 95 percent of social media influencers previously put on notice by the FTC breaking the law.
AT&T: ‘More For Your Thing’
Company’s puffery defense falls flat as NAD recommends changes to commercial.
Ad or Not? James Charles and Various Beauty Brands
Influencer gets FTC rules on disclosure wrong.
Class-Action Tracker
AT&T Securities
Allegations: Misleadingly representing that AT&T is committed to protecting the environment and people when its cables are covered in toxic lead
AT&T
Allegations: Falsely representing that it safeguards consumers’ personal information when it failed to do so and the data was breached
iPhones at Target
Allegations: Falsely advertising that phones are unlocked
AT&T’s “Unlimited” Data Plans
Allegations: Deceptively promoting data plans as “unlimited” when they are actually subject to limitations
AT&T’s Phone and Internet Services
Allegations: Falsely advertising that phone and internet services are reliable and provide superior coverage and speed when the company failed to provide services for multiple weeks
AT&T
Allegations: Misleadingly representing that it would safeguard consumers’ personal data when it failed to do so and there was a breach
AT&T’s Bait-and-Switch Marketing
Allegations: Misleadingly advertising monthly fees without disclosing certain fees
AT&T’s International Roaming Fees
Allegations: Failing to adequately disclose when customers will be charged international roaming fees
The Monthly Cost of DirecTV Services
AT&T Customer Data
DirecTV’s Quoted Monthly Costs
AT&T’s Bait and Switch Tactics