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Oh, Verizon

Blog

Oh, Verizon

Navigating the minefield of wireless customer service.

AirPods Max

Class Action

AirPods Max

Allegations: Marketing that products provide “unparalleled wireless audio” when a defect causes condensation that leads to several performance issues

T-Mobile Services

Class Action

T-Mobile Services

Allegations: Misleadingly representing that the company safeguards consumers’ personal information when it failed to do so and there was a data breach

Powerbeats Headphones

Class Action

Powerbeats Headphones

Allegations: Deceptively marketing Powerbeats headphones as “BUILT TO ENDURE” and the “BEST HEADPHONES FOR WORKING OUT”

Verizon 5G in NFL Stadiums

Ad Alert

Verizon 5G in NFL Stadiums

Access to faster download speeds, among other touted features of Verizon 5G, may depend on where you are in the stadium.

ChatSim

Ad Alert

ChatSim

Daily, monthly, and yearly data usage limits undercut claims to offer “unlimited messages.”

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