U.S. Cellular Belief Plan Ad Alert U.S. Cellular Belief Plan How long a period does “never” cover? Three years, says U.S. Cellular, making “never” a relatively short time. The wireless service provider promised consumers in 2010 that with its “Belief…
For AT&T Customers, a Costly Divorce Consumer News For AT&T Customers, a Costly Divorce Early termination fees aren’t doing consumers any favors.
AT&T to Pay $105 Million to Settle Cramming Charges Consumer News AT&T to Pay $105 Million to Settle Cramming Charges Officials urge consumers to carefully check cellphone bills for unauthorized charges.
Avoid Cyber Monday Scams Consumer News Avoid Cyber Monday Scams How to safely take advantage of online deals.
Surface Protection Plus Ad Alert Surface Protection Plus We got this spam email advertising “Surface Protection Plus,” which is a . . . something. The website doesn’t ever explain quite what Surface Protection Plus is, but it appears…
These “Critics” Won’t Win Oscars for their Reviews Consumer News These “Critics” Won’t Win Oscars for their Reviews Some reviews come from questionable sources.
FTC Pursues First Cell Cramming Case Consumer News FTC Pursues First Cell Cramming Case The FTC filed its first complaint against a company for “mobile phone cramming.”
$50 Target Gift Card Ad Alert $50 Target Gift Card This free gift card offer could end up costing you more than you wanted to spend on a Beats product.
Federal Communications Commission Consumer Basics Federal Communications Commission The Federal Communications Commission (FCC) regulates communications by radio, television, wire, satellite, and cable in the U.S.
Smarten up about Cell Phone Fraud Consumer News Smarten up about Cell Phone Fraud There are now over 6 billion cell phones in use around the world. Just like everyone else, the con artists and fraudsters are also leveraging the rise of cell phone…
Who Can You Complain to at the Federal Level? Consumer Basics Who Can You Complain to at the Federal Level? A topic-by-topic list of federal agencies that deal with deceptive advertising.
Suddenlink Ad Alert Suddenlink Enticing promotion for a Visa gift card has strings — and a cautionary tale from a consumer.
T-Mobile’s ‘Mobile without Borders’ Upgrade Ad Alert T-Mobile’s ‘Mobile without Borders’ Upgrade Not quite “no extra charge” for some customers.
Xfinity’s ‘Fastest’ Internet, In-Home Wi-Fi Ad Alert Xfinity’s ‘Fastest’ Internet, In-Home Wi-Fi Comcast finally agrees to drop unsubstantiated claims.
DirecTV’s 4K Resolution Ad Alert DirecTV’s 4K Resolution With only a small number of movies available in 4K, NAD recommends changes to advertising.
Mixed Signals from Cellphone Ads Consumer News Mixed Signals from Cellphone Ads Carriers facing challenges to advertisements.
T-Mobile’s #UnlimitedBaseball Has Innings Limit Ad Alert T-Mobile’s #UnlimitedBaseball Has Innings Limit Data speeds for certain “unlimited” customers can slow to a crawl.
10 Companies that Get Coal in their 2016 Holiday Stockings Consumer News 10 Companies that Get Coal in their 2016 Holiday Stockings Find out which companies are on TINA.org’s 2016 naughty list.
5 Ad Claims that Don’t Score Consumer News 5 Ad Claims that Don’t Score Don’t be blindsided by these promotions made by companies who advertise in the Super Bowl.
ChatSim Ad Alert ChatSim Daily, monthly, and yearly data usage limits undercut claims to offer “unlimited messages.”