Southwest Airline’s Refunds of Security Fees Class Action Southwest Airline’s Refunds of Security Fees Allegations: Falsely representing that the airline will refund security fees to passengers who do not use their tickets
MA AG Junk Fees and Automatic Renewal Subscriptions Comment Regulatory/Congressional Actions MA AG Junk Fees and Automatic Renewal Subscriptions Comment TINA.org submitted a comment to the Massachusetts AG’s office regarding its proposed regulations on junk fees and automatic renewal subscriptions.
TINA.org Finds U-Haul Using Bait-and-Switch Pricing Scheme Press Release TINA.org Finds U-Haul Using Bait-and-Switch Pricing Scheme MADISON, CONN. May 6, 2025 – U-Haul is engaged in a bait-and-switch pricing scheme with its $19.95 truck rental ads, according to an investigation by consumer advocacy organization truthinadvertising.org (TINA.org).…
Adore Me Brands Adore Me TINA.org investigated the marketing of Adore Me, a web-based lingerie company, and found that it used deceptive marketing tactics, including ads that deceptively promoted product prices that were only available…
How Far will U-Haul’s Base Rate Really Get You? Ad Alert How Far will U-Haul’s Base Rate Really Get You? That $19.95 figure you see on some U-Haul vans and trucks is only the beginning of your financial journey.
Total up the Real Toll in Travel Offers Consumer News Total up the Real Toll in Travel Offers When you’re thinking about planning your dream vacation to the Caribbean, the last thing you want to worry about is getting ripped-off. But, unfortunately, crooks exist everywhere and the world…
Best Reader Tips of 2021 Consumer News Best Reader Tips of 2021 This year reader tips led to dozens of ad alerts, as well as a complaint to regulators.
Tips on the DoorDash App Class Action Tips on the DoorDash App Allegations: Failing to disclose that the company keeps the tips entered on its app instead of giving them to the delivery drivers
What You Should Know about New U Life Consumer News What You Should Know about New U Life MLM company New U Life is no fountain of youth.
Tips at DoorDash Class Action Tips at DoorDash Allegations: Falsely marketing that all tips go to delivery drivers when the company actually keeps a substantial portion of tips for profit
PICKUP Ad Alert PICKUP Not all the “good guys” who drive for this delivery app are veterans and firefighters.
Amazon’s ‘Subscribe & Save’ Service Ad Alert Amazon’s ‘Subscribe & Save’ Service Watch out for those pre-checked boxes, people.
ProFlowers Ad Alert ProFlowers Unexpected charges send advertised price spiraling for TINA.org reader.
Amazon Prime Grocery Deliveries from Whole Foods Class Action Amazon Prime Grocery Deliveries from Whole Foods Allegations: Falsely marketing that Amazon Prime members receive free 2-hour delivery of groceries when Amazon charges consumers a $9.95 service fee for grocery deliveries from Whole Foods Market
Domino’s Free Emergency Pizza Ad Alert Domino’s Free Emergency Pizza Getting a slice of this complimentary pie may be harder than you think.
Chick-Fil-A Deliveries Class Action Chick-Fil-A Deliveries Allegations: Deceptively hiding delivery charges from customers