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Federal Trade Commission

Consumer Basics

Federal Trade Commission

The Federal Trade Commission (FTC), which was created in 1914, is a federal agency that is tasked with promoting consumer protection.  One of the central ways it does this is…

Econsumer.gov

Consumer Basics

Econsumer.gov

Econsumer.gov, which was established in 2001, is a website where consumers can file complaints about online and related transactions with foreign companies.

Better Business Bureau

Consumer Basics

Better Business Bureau

The Better Business Bureau (BBB) is made up of several local chapters in the United States and Canada that all work through their parent corporation, the Council of Better Business…

U.S. Postal Inspection Service

Consumer Basics

U.S. Postal Inspection Service

Among its many responsibilities, the USPIS enforces the laws regarding illegal or dangerous use of the mail system and conducts investigations (sometimes in conjunction with other federal agencies, like the…

U.S. Department of Justice

Consumer Basics

U.S. Department of Justice

The U.S. Department of Justice (DOJ), which is led by the Attorney General, is the federal executive department responsible for enforcing federal laws.  Among other things, it works with other…

Infomercials

Resources

Infomercials

What to know before you bite on that revolutionary infomercial product.

The Children’s Advertising Review Unit (CARU)

Resources

The Children’s Advertising Review Unit (CARU)

The Children’s Advertising Review Unit (CARU), a unit of the Advertising Self-Regulatory Council, is the advertising industry’s primary self-regulatory organization responsible for monitoring ad content – across all media channels…

National Association of Realtors

Resources

National Association of Realtors

The National Association of Realtors (NAR) is a large trade organization whose many members are residential and commercial real estate brokers, real estate salespeople, property managers, appraisers, and others involved…

The Financial Services Industry

Consumer Basics

The Financial Services Industry

The Financial Industry Regulatory Authority (FINRA) is the financial services industry’s primary self-regulating body.  FINRA’s stated mission is to protect investors by making sure the financial industry operates fairly and…

Consumer Financial Protection Bureau

Consumer Basics

Consumer Financial Protection Bureau

Congress created the CFPB after the 2009 financial crisis to regulate mortgages, student loans, credit cards, and other financial products and services used by consumers.

Consumer Healthcare Products Association

Consumer Basics

Consumer Healthcare Products Association

The Consumer Healthcare Products Association is a large trade association that represents manufacturers and distributors of nonprescription, over-the-counter medicines and dietary supplements.

U.S. Department of Transportation

Consumer Basics

U.S. Department of Transportation

The U.S. Department of Transportation (DOT), which began operation in 1967, deals with, you guessed it, transportation.As part of that mission, the ACPD is responsible for, among other things, ensuring…

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