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LensCrafters

Class Action

LensCrafters

Allegations: Advertising that customers who purchase eyeglasses at LensCrafters receive the benefits of its exclusive AccuFit® Digital Measurement System and obtain their pupillary distance measurement

GoDaddy’s Dedicated Servers

Class Action

GoDaddy’s Dedicated Servers

Allegations: Misleadingly representing that customers who pay for a dedicated server get one physical computer server dedicated to them when they actually get a virtual server that allows multiple customers…

Capital One Credit Cards

Class Action

Capital One Credit Cards

Allegations: Misleadingly representing that it would help credit card customers during the COVID-19 pandemic when the company systematically denied customers’ requests for help

1StopBedrooms and Payless Furniture

Class Action

1StopBedrooms and Payless Furniture

Allegations: Falsely promising that customers may cancel orders any time before shipment for a full refund when the companies use tactics to prevent customers from cancelling their orders

Walmart’s Return Policy

Class Action

Walmart’s Return Policy

Allegations: Misrepresenting that customers may return items for a refund within 90 days unless they fall under one of the categories of exceptions without disclosing that customers who paid using…

U-Haul’s Reservation Guarantee Policy

Class Action

U-Haul’s Reservation Guarantee Policy

Allegations: Falsely representing that U-Haul will pay $50 to customers who, after making reservations, do not receive the agreed upon equipment size, location, or pick up time

U.S. Cellular Belief Plan

Ad Alert

U.S. Cellular Belief Plan

How long a period does “never” cover? Three years, says U.S. Cellular, making “never” a relatively short time. The wireless service provider promised consumers in 2010 that with its “Belief…

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