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Alaska Airlines

Brands

Alaska Airlines

TINA.org investigated Alaska Airlines as part of its larger investigation into deceptive social media influencer marketing. To learn more, click here.

Spirit Airlines Prices

Class Action

Spirit Airlines Prices

Allegations: Misleadingly representing that it is a “low-cost, low-fare airline” offering affordable travel

Spirit Airlines Shortcut Boarding

Class Action

Spirit Airlines Shortcut Boarding

Allegations: Deceptively marketing that passengers who upgrade their flight get priority boarding when they weren’t allowed to board early during the COVID-19 pandemic due to state and federal health regulations

Spirit Airlines “Shortcut Security”

Class Action

Spirit Airlines “Shortcut Security”

Allegations: Deceptively advertising a “Shortcut Security” option that allows consumers who pay for this option to use a separate, faster line to get through security at certain U.S. airports

United Airlines

Class Action

United Airlines

Allegations: Misleadingly marketing that the airline uses “Sustainable Aviation Fuel” and will be “100% green” and “[c]arbon neutral by 2050”

Travel Guard Insurance for United Airlines Flights

Class Action

Travel Guard Insurance for United Airlines Flights

Allegations: Misleadingly representing that consumers who do not purchase travel insurance would be required to pay fees for cancelling or changing flights without disclosing that the airline waived such fees…

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