U-Haul Rentals
Allegations: Misleadingly representing that it safeguards consumers’ personal information when it failed to do so and there was a data breach
U-Haul’s Reservation Guarantee
August 2017: The case was voluntarily dismissed When a complaint is dismissed with prejudice, it cannot be refiled., the reasons for which have not been disclosed.
June 2017: A class-action lawsuit was filed against U-Haul for allegedly falsely representing that it guarantees it will pay $50 to any customers who, after making U-Haul reservations, do not receive the correct equipment size, location, or pick-up time when, according to the complaint, the company consistently fails to pay the guaranteed amount. (Nguyen et al v. U-Haul Co. of New York, Case No. 17-cv-3947, E.D.N.Y.)
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Class-Action Tracker
U-Haul’s Reservation Guarantee Policy
Allegations: Falsely representing that U-Haul will pay $50 to customers who, after making reservations, do not receive the agreed upon equipment size, location, or pick up time
U-Haul Co. of West Virginia’s Environmental Fees
2017: A state court judge certified a class of U-Haul customers who rented vehicles. 2011: A class-action lawsuit was filed against U-Haul Co. of West Virginia for allegedly misleadingly giving…
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