U-Haul’s Reservation Guarantee Policy
Allegations: Falsely representing that U-Haul will pay $50 to customers who, after making reservations, do not receive the agreed upon equipment size, location, or pick up time
Brown et al. v. U-Haul Int’l, Inc.
22-cv-1658, D. Ariz.
(Sept. 2022)
Durgan et al. v. U-Haul Int’l, Inc.
22-cv-1565, D. Ariz.
(Sept. 2022)
Telford et al. v. U-Haul Int’l, Inc.
22-cv-1475, S.D. Cal.
(Sept. 2022)
U-Haul rentals
Misleadingly representing that it safeguards consumers’ personal information when it failed to do so and there was a data breach
Pending
Allegations: Falsely representing that U-Haul will pay $50 to customers who, after making reservations, do not receive the agreed upon equipment size, location, or pick up time
Allegations: Falsely representing that U-Haul guarantees it will pay $50 to any customers who, after making reservations, do not receive the correct equipment size, location, or pick-up time
2017: A state court judge certified a class of U-Haul customers who rented vehicles. 2011: A class-action lawsuit was filed against U-Haul Co. of West Virginia for allegedly misleadingly giving…
TINA.org looks into the math behind company’s environmental claim.
How a $19.95 rental can cost you more than $60.
That $19.95 figure you see on some U-Haul vans and trucks is only the beginning of your financial journey.