T-Mobile’s Guaranteed Rates
Allegations: Misrepresenting that the advertised rates for certain plans were guaranteed to last for life or as long as the customer remained on the plan when the company raised rates…
T-Mobile’s Prices and Fees
February 2018: This action was dismissed because the parties reached a settlement agreement, the terms of which have not been disclosed.
November 2017: A false advertising class-action lawsuit was filed against T-Mobile. Specifically, plaintiffs claim that T-Mobile deceptively advertises that customers will receive four telephone lines with unlimited minutes, text messages, and data for $100 and a free tablet with activation fees that will be reimbursed over time when, according to the complaint, T-Mobile charges customers more than the advertised price without their consent and the activation fees are not reimbursed. (Cesarina et al v. T-Mobile USA, Inc., Case No. 17-cv-2054, C. D. CA.)
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Class-Action Tracker
T-Mobile
Allegations: Falsely representing that consumers need to purchase insurance add-ons with every new device, falsely advertising cellphones as “free,” and failing to include a fee in advertised prices
T-Mobile
Allegations: Preventing consumers from giving negative reviews on its website and platforms
T-Mobile’s 5G Network
Allegations: Failing to disclose that older networks would be shut down when the company’s 5G network launched and certain devices would be incompatible and unusable using a 5G network
T-Mobile Services
Allegations: Misleadingly representing that the company safeguards consumers’ personal information when it failed to do so and there was a data breach
T-Mobile’s “No Contract” Cellphone Plans
May 2016: This action was voluntarily dismissed When a complaint is dismissed without prejudice, an amended version of the complaint can be refiled.. The reasons have not been disclosed. February…
Asurion’s Cell Phone Insurance for T-Mobile Customers
In November 2015, a federal judge preliminarily approved a settlement of a class-action lawsuit against Asurion and T-Mobile. The complaint, which was originally filed in 2006, alleged that Asurion misleadingly…
The Latest
T-Mobile Jump
Might as well jump!
T-Mobile Network Speed Claims
T-Mobile claims in its “the simple choice” ads that even touchy, reanimated monsters know T-Mobile is a better choice for cellphone service than AT&T. In particular, T-Mobile says it has…
Athlete Twitter Pages
Bryce Harper, 20-year-old outfielder for the Washington Nationals and the 2012 Rookie of the Year in the National League, has already starred in ads for car insurance and workout gear.…
AG Tells T-Mobile to Hang Up No Contract Claims
T-Mobile got slapped by the Washington State Attorney General for allegedly failing to disclose hidden early termination charges.
Is Your Cellphone Spying on You?
The mobile phone world was rocked in November 2011 when a systems administrator from Connecticut posted a 17-minute video on YouTube showcasing how a hidden program installed on millions of…