T-Mobile
Allegations: Misrepresenting that it protects consumers’ personal information when it failed to do so and there was a data breach in 2022
T-Mobile
Case Name (Date)
Rendon et al. T-Mobile USA, Inc.
24-cv-1666, C.D. Cal.
(Nov. 2023)
Product/Service
T-Mobile
Allegations
Falsely representing that consumers need to purchase insurance add-ons with every new device
Falsely advertising cellphones as “free”
Failing to include its “Regulatory Programs & Telco Recovery Fee” in advertised prices
Status
Pending
Class-Action Tracker
T-Mobile’s Plans
Allegations: Failing to include its “RPTR Fee” in advertised prices
The Security of Communications on iPhones
Allegations: Misleadingly marketing that iMessage and Facetime are secure methods of communication without disclosing that a flaw in Apple’s iOS software and T-Mobile’s SIM card practices allow iMessage correspondence and…
T-Mobile’s Guaranteed Rates
Allegations: Misrepresenting that the advertised rates for certain plans were guaranteed to last for life or as long as the customer remained on the plan when the company raised rates…
T-Mobile
Allegations: Preventing consumers from giving negative reviews on its website and platforms
T-Mobile’s 5G Network
Allegations: Failing to disclose that older networks would be shut down when the company’s 5G network launched and certain devices would be incompatible and unusable using a 5G network
T-Mobile Services
Allegations: Misleadingly representing that the company safeguards consumers’ personal information when it failed to do so and there was a data breach
T-Mobile’s Prices and Fees
T-Mobile’s “No Contract” Cellphone Plans
Asurion’s Cell Phone Insurance for T-Mobile Customers
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