Samsung Televisions and Geek Squad Protection Plans

January 2019: The claims against Best Buy were dismissed for failure to state a claim.

2018: A class-action lawsuit was filed against Samsung Electronics and Best Buy stores regarding the marketing of Samsung Plasma televisions and Geek Squad Protection Plans. The complaint, which was originally filed in February and amended in November, alleges that Best Buy fails to clearly and conspicuously state that its Geek Squad Protection Plans that consumers can purchase for various products – including Samsung televisions – are “limited” warranties and not full warranties. Plaintiffs also claim that the Samsung Plasma televisions are defective and the company does not have an adequate supply of replacement parts to repair them. (Ware et al v. Samsung Electronics America, Inc. and Best Buy Stores, L.P. et al, Case No. 18-cv-886, N. D. IL.)

Class-Action Tracker

Discounts at Best Buy

Class Action

Discounts at Best Buy

Allegations: Falsely advertising discounts off of artificially inflated reference prices and as available for a limited time

Samsung QLED Televisions

Class Action

Samsung QLED Televisions

Allegations: Falsely marketing that televisions have features that they do not have

Best Buy’s Price Match Guarantee

Class Action

Best Buy’s Price Match Guarantee

Allegations: Failing to honor its Price Match Guarantee

Trend Micro

Class Action

Trend Micro

Allegations: Deceptively marketing programs as free without adequately disclosing that they automatically switch to paid subscriptions unless consumers cancel

Best Buy’s Installation of Home Security Systems

Class Action

Best Buy’s Installation of Home Security Systems

Allegations: Offering services to install home security systems without having proper licenses from the state of California or confirming third-party installation companies had the proper licenses

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