Trend Micro
Allegations: Deceptively marketing programs as free without adequately disclosing that they automatically switch to paid subscriptions unless consumers cancel
Samsung Televisions and Geek Squad Protection Plans
January 2019: The claims against Best Buy were dismissed for failure to state a claim.
2018: A class-action lawsuit was filed against Samsung Electronics and Best Buy stores regarding the marketing of Samsung Plasma televisions and Geek Squad Protection Plans. The complaint, which was originally filed in February and amended in November, alleges that Best Buy fails to clearly and conspicuously state that its Geek Squad Protection Plans that consumers can purchase for various products – including Samsung televisions – are “limited” warranties and not full warranties. Plaintiffs also claim that the Samsung Plasma televisions are defective and the company does not have an adequate supply of replacement parts to repair them. (Ware et al v. Samsung Electronics America, Inc. and Best Buy Stores, L.P. et al, Case No. 18-cv-886, N. D. IL.)
Class-Action Tracker
Best Buy’s Installation of Home Security Systems
Allegations: Offering services to install home security systems without having proper licenses from the state of California or confirming third-party installation companies had the proper licenses
INSIGNIA Power Banks
In June 2020, a class-action lawsuit was filed against Best Buy for allegedly falsely advertising the amount of power that INSIGNIA power banks have to transfer to other electronic devices…
Monster HDMI Cables
June 2019: A state court judge granted final approval of the settlement agreement. March 2018: A state court judge preliminary approved a proposed settlement agreement of this lawsuit. According to…
Best Buy’s 0% Interest Promotions
In July 2018 a class-action lawsuit was filed against Best Buy alleging that its “0% interest” or “no interest” promotions are really deferred-interest schemes. Specifically, plaintiffs claim that the store…
Best Buy’s “0% interest” Financing
In February 2018, a class-action lawsuit was filed against Best Buy for allegedly deceptively promoting “0% interest” or “no interest” financing. Specifically, plaintiffs claim that the store misleadingly promises consumers…
The Refresh Rates of LG Televisions
In November 2017, a class-action lawsuit was filed against LG Electronics and Best Buy for allegedly falsely representing the refresh rates (i.e., the number of unique images displayed on television…
Electrolux Vacuum Cleaners
January 2016: This action was dismissed When a complaint is dismissed with prejudice, it cannot be refiled. because the parties reached a settlement. The terms of the settlement are confidential.…
Sales at Best Buy
June 2016: A federal judge dismissed the complaint When a complaint is dismissed without prejudice, an amended version of the complaint can be refiled. finding that the complaint made “conclusory…
Monster HDMI Cables and HDTVs
January 2016: A federal judge dismissed all of the false advertising claims in this class-action, finding, among other things, that the named plaintiff did not sufficiently plead that he relied…
The Latest
MoMA Store, Revisited
TV frame or frame TV? Which one is MoMA selling here?
Best Buy’s Epson Ink Cartridges
Reader says printer ink cartridge description led him astray.
BJ’s Samsung TV Offer
This ad hertz.
Samsung Galaxy S5
A phone that is only “water resistant” under the right circumstances.
Best Buy
The math doesn’t add up for these advertised sales prices.