Samsung QLED Televisions
Allegations: Falsely marketing that televisions have features that they do not have
Best Buy’s 0% Interest Promotions
In July 2018 a class-action lawsuit was filed against Best Buy alleging that its “0% interest” or “no interest” promotions are really deferred-interest schemes. Specifically, plaintiffs claim that the store represents that consumers are not going to be charged interest for the promotional period when, according to the complaint, consumers are charged interest retroactively from the date of the purchase if they do not pay off the balance before the end of the promotional period. (Dornaus et al v. Best Buy Co., Inc., Case No. 18-cv-4085, N.D. Cal.)
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Class-Action Tracker
Best Buy’s Price Match Guarantee
Allegations: Failing to honor its Price Match Guarantee
Trend Micro
Allegations: Deceptively marketing programs as free without adequately disclosing that they automatically switch to paid subscriptions unless consumers cancel
Best Buy’s Installation of Home Security Systems
Allegations: Offering services to install home security systems without having proper licenses from the state of California or confirming third-party installation companies had the proper licenses
INSIGNIA Power Banks
In June 2020, a class-action lawsuit was filed against Best Buy for allegedly falsely advertising the amount of power that INSIGNIA power banks have to transfer to other electronic devices…
Monster HDMI Cables
June 2019: A state court judge granted final approval of the settlement agreement. March 2018: A state court judge preliminary approved a proposed settlement agreement of this lawsuit. According to…
Samsung Televisions and Geek Squad Protection Plans
January 2019: The claims against Best Buy were dismissed for failure to state a claim. 2018: A class-action lawsuit was filed against Samsung Electronics and Best Buy stores regarding the…
Best Buy’s “0% interest” Financing
In February 2018, a class-action lawsuit was filed against Best Buy for allegedly deceptively promoting “0% interest” or “no interest” financing. Specifically, plaintiffs claim that the store misleadingly promises consumers…
The Refresh Rates of LG Televisions
In November 2017, a class-action lawsuit was filed against LG Electronics and Best Buy for allegedly falsely representing the refresh rates (i.e., the number of unique images displayed on television…
Electrolux Vacuum Cleaners
January 2016: This action was dismissed When a complaint is dismissed with prejudice, it cannot be refiled. because the parties reached a settlement. The terms of the settlement are confidential.…
Sales at Best Buy
June 2016: A federal judge dismissed the complaint When a complaint is dismissed without prejudice, an amended version of the complaint can be refiled. finding that the complaint made “conclusory…
Monster HDMI Cables and HDTVs
January 2016: A federal judge dismissed all of the false advertising claims in this class-action, finding, among other things, that the named plaintiff did not sufficiently plead that he relied…
The Latest
Best Buy’s 50% Off Luxury Appliances Coupon
The coupon gets you in the door but can you then use it?
Best Buy’s Epson Ink Cartridges
Reader says printer ink cartridge description led him astray.
Best Buy
The math doesn’t add up for these advertised sales prices.
Best Buy’s ‘Free’ Samsung Tablet Costs More Than $2K
How the advertising of a free tablet (mis)led two consumers to Best Buy over the holiday weekend.
Best Buy Attempts to Make Good Following Mobile Site Snafu
Free tablet promotion caused consumer confusion by not adequately disclosing terms.