Class Action

Limited Time Offer for Bonus Starpoints

Class Action

Limited Time Offer for Bonus Starpoints

In September 2017, a class-action lawsuit was filed against American Express Bank, Starwood Hotels & Resorts Worldwide, and Preferred Guest for allegedly deceptively advertising a limited time offer for bonus Starpoints® (points for the hotel’s loyalty program to use towards stays at Starwood-owned properties) to applicants for Starwood Preferred Guest® American Express credit cards. According to the complaint, the marketing deceptively promised that consumers who spent $3,000 in the first three months after the card was issued would receive 25,000 points and those who spent an additional $2,000 in the first six months after the card was issued would receive another 10,000 points when, according to plaintiffs, the companies either failed to credit or unreasonably delayed crediting the accounts with the points. (Heilmann et al v. American Express Bank, FSB, Starwood Hotels & Resorts Worldwide, LLC and Preferred Guest, Inc., Case No. 17-cv-6942, N. D. IL.)


Class-Action Tracker

American Express

Class Action

American Express

Allegations: Falsely representing that American Express only conducts hard credit score inquiries (which impact credit scores) if applications are approved and applicants accept the credit cards when the company actually…

American Express National Bank

Class Action

American Express National Bank

Allegations: Marketing itself as dedicated to military members, veterans, and their families when the bank charges them interest rates and fees that are so high they violate federal law and…

American Express Prepaid Gift Cards

Class Action

American Express Prepaid Gift Cards

December 2017: The Seventh Circuit Court of Appeals affirmed the district court’s decision finding that the district court did not abuse its discretion in approving it. To read the full…


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Fine Print in Credit & Loan Ads

If you’ve ever had the stamina to sit down and try to read a credit card disclosure statement (often the size of a paperback novel), you know that the Sometimes…