
TracFone Wireless
Allegations: Misrepresenting that it protects customers’ personal information when it failed to do so and there was a data breach in 2021
MacClelland et al. v. Cellco Partnership d/b/a Verizon Wireless and Verizon Communications Inc.
21-cv-8592, N.D. Cal.
(Nov. 2021)
Wireless service plans that let consumers pay their bills after they receive service
Falsely advertising lower monthly rates than consumers are actually charged by failing to include a monthly “administrative charge” in the advertised rates
Misrepresenting that the “administrative charge” is a tax or governmental fee when it is actually controlled by Verizon
Dismissed pursuant to the terms of a nationwide settlement in Esposito v. Verizon
Allegations: Misrepresenting that it protects customers’ personal information when it failed to do so and there was a data breach in 2021
Allegations: Misleadingly representing that Verizon is committed to protecting the environment and people when its cables are covered in toxic lead
Allegations: Falsely advertising that phones are unlocked
Allegations: Charging subscribers more than the advertised rate by adding an undisclosed fictitious fee to their monthly bills
Allegations: Falsely advertising monthly rates that do not include an “Administrative Charge”
Except when there’s battery damage.
Access to faster download speeds, among other touted features of Verizon 5G, may depend on where you are in the stadium.
An “unlimited” plan undone by its own terms and conditions.
Instant replay shows six instances in which Super Bowl 52 advertisers have fumbled ad claims.
Verizon calls foul on NAD inquiry that results in referral to federal regulators after Comcast challenges its internet speed and reliability claims.