AT&T
Allegations: Falsely representing that it safeguards consumers’ personal information when it failed to do so and the data was breached
AT&T Customer Data
In July 2019, a class-action lawsuit was filed against AT&T for allegedly misleadingly representing that it does not share or sell data about customers when, according to the complaint, the company routinely provides information about the real-time location of customers to third parties without the customers’ consent and without legal authority. (Scott et al v. AT&T Inc. et al, Case No. 19-cv-4063, N. D. CA.)
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Class-Action Tracker
AT&T’s Phone and Internet Services
Allegations: Falsely advertising that phone and internet services are reliable and provide superior coverage and speed when the company failed to provide services for multiple weeks
AT&T Securities
Allegations: Misleadingly representing that AT&T is committed to protecting the environment and people when its cables are covered in toxic lead
AT&T
Allegations: Misleadingly representing that it would safeguard consumers’ personal data when it failed to do so and there was a breach
AT&T’s Bait-and-Switch Marketing
Allegations: Misleadingly advertising monthly fees without disclosing certain fees
AT&T’s “Unlimited” Data Plans
Allegations: Deceptively promoting data plans as “unlimited” when they are actually subject to limitations
AT&T’s International Roaming Fees
Allegations: Failing to adequately disclose when customers will be charged international roaming fees
The Monthly Cost of DirecTV Services
July 2020: The case was voluntarily dismissed When a complaint is dismissed with prejudice, it cannot be refiled. as to the named plaintiff and When a complaint is dismissed without…
DirecTV’s Quoted Monthly Costs
December 2016: This action was voluntarily dismissed When a complaint is dismissed with prejudice, it cannot be refiled., the reasons for which have not been disclosed. May 2016: After the…
AT&T’s Bait and Switch Tactics
In June 2016, a class-action lawsuit was filed against AT&T for allegedly using bait and switch tactics by advertising calling plans on the packaging of GoPhones that AT&T does not…
AT&T “Unlimited” Wireless Service Plans
March 2016: The lawsuit was dismissed because the summons was not returned with proof that it was served, as required by Massachusetts law. October 2015: A class-action lawsuit was filed…
The Latest
AT&T’s Implied Reliability Claims for DirecTV, U-verse Internet
AT&T says it’s not making a comparison to cable. NAD says differently.
Influencers Defy FTC Rules on Disclosure Despite Warnings
TINA.org finds 95 percent of social media influencers previously put on notice by the FTC breaking the law.
AT&T: ‘More For Your Thing’
Company’s puffery defense falls flat as NAD recommends changes to commercial.
Ad or Not? James Charles and Various Beauty Brands
Influencer gets FTC rules on disclosure wrong.
Comcast, AT&T Both Say the Other Is Misleading Consumers
ISPs battle over who’s the real Pinocchio.