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Oh, Verizon

Blog

Oh, Verizon

Navigating the minefield of wireless customer service.

Verizon FiOS

Ad Alert

Verizon FiOS

Verizon calls foul on NAD inquiry that results in referral to federal regulators after Comcast challenges its internet speed and reliability claims.

Verizon 5G in NFL Stadiums

Ad Alert

Verizon 5G in NFL Stadiums

Access to faster download speeds, among other touted features of Verizon 5G, may depend on where you are in the stadium.

Verizon Equipment

Class Action

Verizon Equipment

November 2017: This action was voluntarily dismissed When a complaint is dismissed without prejudice, an amended version of the complaint can be refiled., the reasons for which have not been…

Verizon Wireless’s May 2019 Mother’s Day Promotion

Class Action

Verizon Wireless’s May 2019 Mother’s Day Promotion

In March 2020, a class-action lawsuit was filed against Verizon Wireless alleging that its May 2019 Mother’s Day promotion was a bait-and-switch scheme. Specifically, plaintiffs claim that the company falsely…

A Deluge of Doublespeak

Blog

A Deluge of Doublespeak

Corporate doublespeak is as hard to decipher as the questionable claims in the ads themselves.

Smarten up about Cell Phone Fraud

Consumer News

Smarten up about Cell Phone Fraud

There are now over 6 billion cell phones in use around the world.  Just like everyone else, the con artists and fraudsters are also leveraging the rise of cell phone…

Wall of Shame

Pages

Wall of Shame

What do Tom Brady, Kim Kardashian and Dr. Oz all have in common?

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