1st Phorm’s ‘110% Money-Back Guarantee’ Ad Alert 1st Phorm’s ‘110% Money-Back Guarantee’ Money-back guarantee comes up woefully short of advertised percentage.
Data Boss: A Collector of False Guarantees? Ad Alert Data Boss: A Collector of False Guarantees? Customer who says he bought the collectors’ software says the company failed to honor its guarantee.
7-Eleven’s Satisfaction Guarantee Ad Alert 7-Eleven’s Satisfaction Guarantee Despite guarantee, TINA.org reader can’t get no satisfaction.
AT&T’s Connectivity Guarantee Ad Alert AT&T’s Connectivity Guarantee Is it still a guarantee if it has strings attached?
Princeton Review’s ‘SAT 1400+ Guaranteed*’ Test Prep Program Ad Alert Princeton Review’s ‘SAT 1400+ Guaranteed*’ Test Prep Program Note the asterisk.
Consumer Loses Confidence in VRBO’s Booking Guarantee Consumer News Consumer Loses Confidence in VRBO’s Booking Guarantee Home-sharing site’s “Book with Confidence Guarantee” fails consumer.
Bass Pro Redhead Lifetime Guarantee All-Purpose Wool Socks Class Action Bass Pro Redhead Lifetime Guarantee All-Purpose Wool Socks Allegations: Misrepresenting that socks come with a “lifetime guarantee” that allows consumers to replace worn-out socks with a new pair at no charge when the lifetime guarantee changed to a…
U-Haul’s Reservation Guarantee Class Action U-Haul’s Reservation Guarantee Allegations: Falsely representing that U-Haul guarantees it will pay $50 to any customers who, after making reservations, do not receive the correct equipment size, location, or pick-up time
Best Buy’s Price Match Guarantee Class Action Best Buy’s Price Match Guarantee Allegations: Failing to honor its Price Match Guarantee
Angi’s Happiness Guarantee Class Action Angi’s Happiness Guarantee Allegations: Falsely representing what Angi’s Happiness Guarantee covers and that contractors are screened and certified to ensure they are qualified home service professionals
Amazon’s “Guaranteed Delivery” Class Action Amazon’s “Guaranteed Delivery” Allegations: Failing to deliver purchases by the guaranteed dates and times
T-Mobile’s Guaranteed Rates Class Action T-Mobile’s Guaranteed Rates Allegations: Misrepresenting that the advertised rates for certain plans were guaranteed to last for life or as long as the customer remained on the plan when the company raised rates…
Costco’s Risk-Free 100% Satisfaction Guarantee on Memberships Class Action Costco’s Risk-Free 100% Satisfaction Guarantee on Memberships Allegations: Misleadingly marketing its Risk-Free 100% Satisfaction Guarantee by offering a full refund to members who cancel their memberships when executive members receive less than the amount they paid when…
Payday, Advanced-Fee and Guaranteed-Approval Loans Consumer News Payday, Advanced-Fee and Guaranteed-Approval Loans You’ve seen the ads: “No credit? No Problem!” or “We’ll get you a loan regardless of your credit” or “You’ve been pre-qualified!” And our personal favorite: “We don’t care about…
U-Haul’s Reservation Guarantee Policy Class Action U-Haul’s Reservation Guarantee Policy Allegations: Falsely representing that U-Haul will pay $50 to customers who, after making reservations, do not receive the agreed upon equipment size, location, or pick up time