L.L.Bean Boots with Zippers
Allegations: Falsely marketing boots as “waterproof” when water penetrates the boots through the zippers
June 2018: A federal judge dismissed the Bondi case for lack of standing and failure to state a claim upon which relief could be granted.
February – May 2018: Multiple class-action lawsuits were filed against L.L. Bean regarding its 100% Satisfaction Guarantee in which it promised that consumers who were not 100% satisfied with products could return them at any time. Specifically, the complaint alleges that L.L. Bean promised that the 100% Satisfaction Guarantee had “no conditions” and “no end date” and then, in February 2018, L.L. Bean announced that it replaced its 100% Satisfaction Guarantee warranty with a limited one-year warranty that is subject to numerous exceptions and qualifications. Click on the links to read the complaints.
President Trump’s penchant for promoting companies turns tweets into #ads.
PEOTUS sets off questions about whether his tweet urging consumers to “Buy L.L. Bean” was an Ad or Not.