Smarten up about Cell Phone Fraud

There are now over 6 billion cell phones in use around the world.  Just like everyone else, the con artists and fraudsters are also leveraging the rise of cell phone…

Asurion’s Cell Phone Insurance for T-Mobile Customers

In November 2015, a federal judge preliminarily approved a settlement of a class-action lawsuit against Asurion and T-Mobile. The complaint, which was originally filed in 2006, alleged that Asurion misleadingly…

Walmart’s Cell Phone Insurance Plans

In November 2014, a class-action lawsuit was filed against Walmart for allegedly falsely advertising cell phone insurance plans. Among other things, plaintiffs claim that the store advertised and sold insurance…

Duracell

TINA.org filed an amicus curiae brief in a case regarding the deceptive marketing of Duracell Ultra batteries supporting a class member’s petition for review to the U.S. Supreme Court to…

Who Can You Complain to at the Federal Level?

A topic-by-topic list of federal agencies that deal with deceptive advertising.

Rachel Parcell

TINA.org investigated Rachel Parcell as part of its larger investigation into deceptive social media influencer marketing. To learn more, click here.

Supercell

Cellucor

Cellmark Biopharma

AT&T’s $160 for 10 GB Plan

https://truthinadvertising.org/wp-content/uploads/2015/08/TV-Commercial-AT_T-Family-Sharing-Plans-Sleeping-Baby-Rethink-Possible.mp4 This ad could make it seem, to a reasonable consumer, that your family of four will pay only $160 a month for a phone plan that includes 10 GB…

U.S. Stem Cell Clinic

Florida facility becomes one of the FDA’s initial targets in a crackdown on stem cell clinics across the country.

LifeCell: All-in-one Anti-Wrinkle Cream

Oh my. Where to start with this one. A reader alerted us to LifeCell’s “trial” offer for its wrinkle cream. LifeCell promises that its product works in “just 17 seconds”…

Oh, Verizon

Navigating the minefield of wireless customer service.

Screens of iPhone X, iPhone XS, and iPhone XS Max

November 2019: A federal judge dismissed claims that the company misrepresented the size of the screen, but allowed claims that the company misrepresented the pixel count to move forward. December…

FTC Pursues First Cell Cramming Case

The FTC filed its first complaint against a company for “mobile phone cramming.”

U.S. Cellular Belief Plan

How long a period does “never” cover? Three years, says U.S. Cellular, making “never” a relatively short time. The wireless service provider promised consumers in 2010 that with its “Belief…

Stem Cell Booster Serum with Swiss Apple Stem Cells

November 2015: This action was voluntarily dismissed When a complaint is dismissed with prejudice, it cannot be refiled.. The reasons for the dismissal have not been disclosed. April 2015: A…

FTC Comes Down on Drink, Supplement That Targeted Cancer Patients

Agency settles with supplement maker over “false or unsupported claims.”

Consumer Cellular

Allegations: Falsely advertising that Consumer Cellular’s cell towers and wireless service is the best and most competent as compared to several competitors

Samsung Galaxy S5

A phone that is only “water resistant” under the right circumstances.