Best Buy

Best Buy: Buy It Now with Confidence (and Questions)

The fine print of Price Match Guarantees.

Best Buy Black Friday

If an electronics store sends you an email advertising a $2200 television as being on-sale for $999, should you actually be able to buy the television at the $999 price?…

Best Buy’s 50% Off Luxury Appliances Coupon

The coupon gets you in the door but can you then use it?

Best Buy’s ‘Free’ Samsung Tablet Costs More Than $2K

How the advertising of a free tablet (mis)led two consumers to Best Buy over the holiday weekend.

Best Buy Attempts to Make Good Following Mobile Site Snafu

Free tablet promotion caused consumer confusion by not adequately disclosing terms.

Best-Buy-Offer.com: Not Exactly Best Buy

Watch out for any site that uses a slightly altered version of a major vendor’s URL to try to seem more legitimate. The link in this shady-looking text message leads…

Best Buy’s Epson Ink Cartridges

Reader says printer ink cartridge description led him astray.

Sales at Best Buy

Best Buy

The math doesn’t add up for these advertised sales prices.

Best Buy’s Price Match Guarantee

Allegations: Failing to honor its Price Match Guarantee

Best Buy’s “0% interest” Financing

Best Buy’s 0% Interest Promotions

Discounts at Best Buy

Allegations: Falsely advertising discounts off of artificially inflated reference prices and as available for a limited time

Best Buy’s ‘Laptop Discounts For Students’

You don’t need to be a student to get these discounted prices.

Best Buy’s Installation of Home Security Systems

Allegations: Offering services to install home security systems without having proper licenses from the state of California or confirming third-party installation companies had the proper licenses

Best Buy, Toshiba Laptop Battery Life

Monster HDMI Cables and HDTVs

Samsung Televisions and Geek Squad Protection Plans

Wall of Shame

What do Tom Brady, Kim Kardashian and Dr. Oz all have in common?