
Discounts at Best Buy
Allegations: Falsely advertising discounts off of artificially inflated reference prices and as available for a limited time
In November 2017, a class-action lawsuit was filed against LG Electronics and Best Buy for allegedly falsely representing the refresh rates (i.e., the number of unique images displayed on television screens each second) of LG LED televisions as 120Hz and 240Hz when plaintiffs claim that the actual refresh rates are 60Hz and 120Hz, respectively. (Lara et al v. LG Electronics U.S.A.; Best Buy Co., Inc. et al, Case No. 17-cv-5222, D. MN.)
For more information about other class-action lawsuits regarding televisions and TINA.org’s coverage of the products, click here.
Allegations: Falsely advertising discounts off of artificially inflated reference prices and as available for a limited time
Allegations: Falsely marketing that televisions have features that they do not have
Allegations: Failing to honor its Price Match Guarantee
Allegations: Deceptively marketing programs as free without adequately disclosing that they automatically switch to paid subscriptions unless consumers cancel
Allegations: Offering services to install home security systems without having proper licenses from the state of California or confirming third-party installation companies had the proper licenses
You don’t need to be a student to get these discounted prices.
NAD shines a light on picture claims.
Smartphones marketed as “water resistant” are increasingly proving to be more resistant to warranties than water.
The coupon gets you in the door but can you then use it?
Big picture: Expert endorsements can be misleading.