
Navy Federal Credit Union
Allegations: Misrepresenting how many overdraft fees will be charged on a single transaction
Phlaum et al. v. Navy Federal Credit Union
24-cv-765, C.D. Cal.
(April 2024)
Checking accounts
Misrepresenting how many overdraft fees will be charged on a single transaction
Pending
Allegations: Misrepresenting how many overdraft fees will be charged on a single transaction
Allegations: Misleadingly representing that the credit union charges foreign transaction fees on transactions made outside of the United States when it charges such fees on transactions made online in the…
Allegations: Representing that accountholders will not be held responsible for fraudulent transactions when it rejects fraud claims without explanation or recourse
Allegations: Marketing Zelle as “backed by banks,” “safe” and providing accountholders with “Zero Fraud Liability” when the credit union denies fraud claims without explanation or recourse
Allegations: Marketing Zelle money transfers as safe and secure without disclosing there is no protection for victims of fraud and no recourse for lost funds
Allegations: Misleadingly representing that the credit union only charges Foreign Transaction Fees on transactions made in foreign countries when it also charges such fees on transactions made online in the…
Allegations: Misrepresenting when consumers will be charged overdraft fees
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