LifeLock’s Identity Theft Protection Services
Allegations: Falsely advertising that LifeLock protects, notifies, reimburses, and assists members whose personal information has been stolen when it does not provide the advertised services
Avila et al. v. LifeLock, Inc. et al.
15-cv-1398, D. Ariz.
(July 2015)
LifeLock
Falsely representing that its advertising was in compliance with an FTC settlement agreement
Falsely representing how the company protects consumers’ personal data
Settled
(Final approval granted)
Allegations: Falsely advertising that LifeLock protects, notifies, reimburses, and assists members whose personal information has been stolen when it does not provide the advertised services
Allegations: Falsely marketing itself as a “comprehensive” network that provides service 24 hours a day, 7 days a week, 365 days a year and “stop[s] thieves before they do damage”…
Comparing the amount companies agree to pay to settle deceptive marketing charges with their annual revenue.
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As heard on Sirius XM: Lifelock tells us that “Don” became the victim of identity theft and ran into trouble at home and at work. But Lifelock doesn’t mention…