October 2016: More objectors filed Notices of Appeal regarding the approval of the settlement. Click on the information below to see them.
September 2016: A federal judge granted final approval of the settlement. That same month, a Notice of Appeal regarding the approval of the settlement was filed.
January 2016: A federal judge preliminarily approved the settlement.
November 2015: Plaintiffs moved for preliminary approval of a settlement of this lawsuit.
According to the settlement terms, LifeLock agreed to establish a $68,000,000 settlement fund to pay class members, who are estimated to receive between $16 and $36 each, depending on, among other things, when they enrolled with the company’s identity theft protection plan. Although the settlement does not provide any injunctive relief, the agreement states that the company already made various changes to its marketing and operations since April 2015, including no longer making certain claims in its advertising (e.g., that the company provides “continuous, uninterrupted” alerts of potential credit or identity fraud), making technical improvements, and creating an emergency backup system for processing and delivering alerts.
January 2015: A class-action lawsuit was filed against LifeLock, Inc. for, among other things, allegedly falsely marketing itself as the “most comprehensive identity theft protection in the industry” providing service 24 hours a day, 7 days a week, 365 days a year when, in reality, the company uses technology that does not deliver the promised protection and without adequately disclosing that its service frequently delays and freezes. (Ebarle et al v. LifeLock, Inc., Case No. 15-cv-00258, N. D. CA.).
For more information about other class-action lawsuits filed against LifeLock and TINA.org’s coverage of the company, click here.