HP Ink and Toner Cartridges
Allegations: Failing to disclose that firmware updates would make non-HP cartridges incompatible with HP printers
HP Smart Install
May 2017: The parties informed the Court that they are finalizing a settlement agreement and have agreed to file a motion for preliminary approval by September 25, 2017. The parties also informed the Court that the named plaintiff will move to amend the complaint to include the claims in three similar actions (Fehrenbach, Romero, and Sergi) that will be resolved as part of the class-wide settlement.
June 2015: A class-action lawsuit was filed against Hewlett Packard for allegedly falsely advertising printers as having HP Smart Install (a feature that makes printers easier to install because the installation software can be automatically downloaded from the Internet) when the printers actually do not have the feature because it was disabled. (Wolf et al v. Hewlett Packard Company, Case No. 15-cv-1221, C. D. CA.)
For more information about other class-action lawsuits filed against Hewlett Packard and TINA.org’s coverage of the company, click here.
Class-Action Tracker
HP Care Packs
Allegations: Falsely representing that Care Packs are “Risk Free”
HP Pavilion Laptops
Allegations: Misleadingly representing that the laptop parts are adequately tested and will function when the company does not test batteries for certain issues and users may experience battery performance issues
HP, Envy, and Pavilion Laptops
Allegations: Misleadingly advertising products as durable and portable laptops that open and close when they actually fail to work as advertised due to a defect
HP Envy 13 Ultrabook Laptops with NVIDIA GeForce MX150 Graphics Cards
Allegations: Misleadingly marketing the speed and performance of laptops when only certain versions of the laptop perform as advertised
HP Color Printers
In April 2020, a class-action lawsuit was filed against HP Inc. for allegedly falsely advertising certain color printers by failing to disclose that the printers use substantial amounts of color…
Data Transfer Rates of HP Desktop Computers
In October 2019, a class-action lawsuit was filed against HP Inc. for allegedly falsely advertising that its desktop computers – including the Pavilion All-in-One desktop computer – with Universal Serial…
HP Limited Warranty
September 2015: The parties agreed to dismiss this lawsuit When a complaint is dismissed with prejudice, it cannot be refiled.. The reasons for the dismissal have not been disclosed. August…
HP OfficeJet Printers and Third-Party Ink Cartridges
In September 2016, a class-action lawsuit was filed against HP for allegedly misleadingly representing the features and functions of OfficeJet printers as having the capacity to use third party ink…
HP’s All-In-One Printers
In January 2017, a class-action lawsuit was filed against HP for allegedly deceiving consumers by, among other things, representing that its “all-in-one” HP printers are compatible with non-HP ink cartridges…
HP Smart Install Feature
In December 2016, another class-action lawsuit was filed against HP for allegedly falsely advertising printers as having “HP Smart Install” (a feature that allows printers to get installation software automatically…
Hewlett Packard’s “HP Smart Install” Feature
In September 2016, a class-action lawsuit was filed against Hewlett Packard for allegedly deceptively advertising that printers have “HP Smart Install” (a feature designed to make it easy to install…
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