HP Smart Install

May 2017: The parties informed the Court that they are finalizing a settlement agreement and have agreed to file a motion for preliminary approval by September 25, 2017. The parties also informed the Court that the named plaintiff will move to amend the complaint to include the claims in three similar actions (Fehrenbach, Romero, and Sergi) that will be resolved as part of the class-wide settlement.

June 2015: A class-action lawsuit was filed against Hewlett Packard for allegedly falsely advertising printers as having HP Smart Install (a feature that makes printers easier to install because the installation software can be automatically downloaded from the Internet) when the printers actually do not have the feature because it was disabled. (Wolf et al v. Hewlett Packard Company, Case No. 15-cv-1221, C. D. CA.)

For more information about other class-action lawsuits filed against Hewlett Packard and TINA.org’s coverage of the company, click here.

Class-Action Tracker

HP Ink and Toner Cartridges

Class Action

HP Ink and Toner Cartridges

Allegations: Failing to disclose that firmware updates would make non-HP cartridges incompatible with HP printers

HP Care Packs

Class Action

HP Care Packs

Allegations: Falsely representing that Care Packs are “Risk Free”

HP Pavilion Laptops

Class Action

HP Pavilion Laptops

Allegations: Misleadingly representing that the laptop parts are adequately tested and will function when the company does not test batteries for certain issues and users may experience battery performance issues

HP, Envy, and Pavilion Laptops

Class Action

HP, Envy, and Pavilion Laptops

Allegations: Misleadingly advertising products as durable and portable laptops that open and close when they actually fail to work as advertised due to a defect

HP Envy 13 Ultrabook Laptops with NVIDIA GeForce MX150 Graphics Cards

Class Action