Class Action

Hewlett Packard’s “HP Smart Install” Feature

Class Action

Hewlett Packard’s “HP Smart Install” Feature

In September 2016, a class-action lawsuit was filed against Hewlett Packard for allegedly deceptively advertising that printers have “HP Smart Install” (a feature designed to make it easy to install printers because the installation software is obtained automatically on the internet) when the feature has actually been disabled. (Fehrenbach et al v. Hewlett Packard Company, Case No. 16-cv-2297, S. D. CA.)

For more information about other class-action lawsuits filed against Hewlett Packard and TINA.org’s coverage of the company, click here.


Class-Action Tracker

HP Pavilion Laptops

Class Action

HP Pavilion Laptops

Allegations: Misleadingly representing that the laptop parts are adequately tested and will function when the company does not test batteries for certain issues and users may experience battery performance issues

HP, Envy, and Pavilion Laptops

Class Action

HP, Envy, and Pavilion Laptops

Allegations: Misleadingly advertising products as durable and portable laptops that open and close when they actually fail to work as advertised due to a defect


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