Class Action

HP Smart Install Feature

In December 2016, another class-action lawsuit was filed against HP for allegedly falsely advertising printers as having “HP Smart Install” (a feature that allows printers to get installation software automatically from the internet) when, in reality, they do not because the feature was disabled. (Sergi et al v. HP, Inc., Case No. 16-cv-2225, C. D. CA.)

For more information about other class-action lawsuits filed regarding “HP Smart Install” and TINA.org’s coverage of the company, click here.


Class-Action Tracker

HP Pavilion Laptops

Class Action

HP Pavilion Laptops

Allegations: Misleadingly representing that the laptop parts are adequately tested and will function when the company does not test batteries for certain issues and users may experience battery performance issues

HP, Envy, and Pavilion Laptops

Class Action

HP, Envy, and Pavilion Laptops

Allegations: Misleadingly advertising products as durable and portable laptops that open and close when they actually fail to work as advertised due to a defect


The Latest

Filters