
Touted but Toothless: The Problem with Some Tech Platforms’ Policies
Prohibited content slips through the cracks.
Smith et al v. Consumer Cellular Inc. and Target Store’s Inc.
21-cv-23, D. Mont.
(March 2021)
Consumer Cellular’s wireless service
Falsely advertising that Consumer Cellular’s cell towers and wireless service is the best and most competent as compared to several competitors
Prohibited content slips through the cracks.
The root of the problem: an MLM’s inability to remove unsubstantiated health claims.
Plaintiffs allege packaging misrepresents lidocaine dosages as ‘maximum strength,’ among other things.
Cost to ask a question and actually have it answered remains elusive for consumers.
Sometimes the trick is the treat.