
ToyotaCare Plus Maintenance Plans
Allegations: Falsely marketing that the plans costs less than paying for scheduled services individually
October 2019: Plaintiffs filed an amended complaint bringing similar allegations.
September 2019: The case was transferred to federal court. (Case No. 19-cv-2550, E. D. MO.)
June 2019: A class-action lawsuit was filed against Toyota for allegedly representing that drivers can use the Bluetooth hands-free phone systems in vehicles to make and receive phone calls without adequately disclosing that an echo defect makes the hands-free system difficult to use. (Freeman et al v. Toyota Motor Sales, U.S.A., Inc., Case No. 19SL-CC03022, Missouri State Court – St. Louis)
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Allegations: Falsely marketing that the plans costs less than paying for scheduled services individually
Allegations: Failing to disclose that certain internet-enabled features in vehicles would become inoperable when 3G was phased out
Allegations: Failing to disclose that certain features available in Lexus Enform, Toyota Safety Connect, and Entune App – including roadside emergency safety features – would become inoperable when 3G services…
Allegations: Falsely marketing that certain vehicles are equipped with adaptive headlights when the vehicles aren’t equipped with the safety feature
Allegations: Misleadingly representing that hybrid vehicles travel farther on one tank of gas than gas-only vehicles when such claims are not true
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