Case Name (Date)

Roldan et al. v. Bank of America, N.A.
24-cv-136, C.D. Cal.
(Nov. 2023)


Product/Service

Bank of America


Allegations

Preventing consumers from giving negative reviews of Bank of America on its website and app


Status

Pending



Class-Action Tracker

Zelle Transfers on Bank of America

Class Action

Zelle Transfers on Bank of America

Allegations: Misleadingly marketing money transfers as safe and secure without disclosing that there’s a high risk of fraud and customers who lose money in unauthorized transactions are often not reimbursed

Zelle Money Transfers with Bank of America

Class Action

Zelle Money Transfers with Bank of America

Allegations: Misleadingly marketing Zelle as fast, safe, and secure without disclosing that accountholders who lose money due to fraud have no recourse for reimbursement of lost funds

Refunds of Bank of America’s Fees

Class Action

Refunds of Bank of America’s Fees

Allegations: Falsely representing that it would provide accountholders with refunds of various bank fees during the COVID-19 pandemic when the bank systematically refused to provide refunds

Bank of America Credit Cards

Class Action

Bank of America Credit Cards

Allegations: Misleadingly representing that the bank would “offer assistance to qualifying consumer[s]” during the COVID-19 pandemic when the bank rejected requests for assistance


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Ad Alert

Bank of America

A direct mail advertisement by Bank of America promoting low refinancing rates for homeowners has some consumer advocates concerned the materials may be misleading. American Banker reported this week that…