Step2’s Made in USA Claims
U.S.-origin claims questioned after consumer receives box labeled “Made in Vietnam.”
ASUS ROG Strix GL502VS and GL502VSK Laptops
June 2020: The Court granted final approval of a settlement agreement.
June 2018: This case was transferred to federal court. (Case No. 18-cv-3369, N.D. Cal.)
May 2018: A false advertising class-action lawsuit was filed against the manufacturers and marketers of the ASUS ROG Strix GL502VS and GL502VSK laptops. Specifically, plaintiffs claim that the companies misleadingly market the laptops as portable laptops with graphics processors that are suitable for gaming and video editing when, according to the plaintiffs, the laptops have a power defect that causes significant reductions in their performance and causes the batteries to drain and degrade. In addition, the complaint alleges that the companies misrepresent that the laptops have two cooling systems (one for the computational processing unit and one for the graphics processing unit) to give them the “stability required for intense gaming” when, according to the plaintiffs, the cooling systems are not independent and the laptops have reduced durability and performance because they run much hotter than other laptops. (Carlotti et al v. ASUS Computer International (North America) Inc and ASUSTEK Computer Inc., Case No. 18903641, California Superior Court – County of Alameda)
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