TINA.org investigated price advertising tactics used by outlet stores in Connecticut, including at a J.Crew Factory store, and found that it ran perpetual – and therefore fabricated and deceptive – sales on its products.
- Sent warning letter to J.Crew
- Filed complaint with CT Attorney General
October 2, 2017: TINA.org sends warning letter to J.Crew regarding its deceptive and perpetual sales, and urges the company to correct the issue immediately.
The same day, TINA.org also alerts the Connecticut Attorney General’s Consumer Protection Department to this issue as the findings suggest that the practice is widespread and therefore should be addressed on a state-wide basis.
May 2017 – December 2018: TINA.org’s Social Media Influencer investigation finds that J.Crew is promoted by social media influencer Rachel Parcell, who failed to include adequate disclosures of her material connection to the brand in her posts.
Sale Prices at J. Crew Factory Stores
In June 2018, a class-action lawsuit was filed against J. Crew for allegedly deceptively advertising sale prices for merchandise sold at its Factory stores. Specifically, plaintiffs claim that the store…
Sales at J. Crew Factory and Mercantile Stores
May 2018: The same named plaintiff filed a lawsuit making similar allegations in a California state court. (Press v. J. Crew Group Inc., Case No. 2018-512503, California State Court –…
Sales on J. Crew Factory Website
In December 2016, a class-action lawsuit was filed against J. Crew for allegedly representing products on the Factory website are sold at significant discounts when, according to the complaint, products…
Sale Prices at J. Crew
September 2017: This action was voluntarily dismissed When a complaint is dismissed without prejudice, an amended version of the complaint can be refiled., the reasons for which have not been…
Sales at J. Crew Factory Stores
In June 2017, a class-action lawsuit was filed against J. Crew for allegedly misleadingly advertising sales on its Factory website and in its Factory retail stores by comparing discount prices…
Sales at J. Crew
May 2016: This action was dismissed When a complaint is dismissed with prejudice, it cannot be refiled. because the named plaintiff agreed to return the purchased sweaters and J. Crew…