TINA.org investigated price advertising tactics used by outlet stores in Connecticut, including at a J.Crew Factory store, and found that it ran perpetual – and therefore fabricated and deceptive – sales on its products.
- Sent warning letter to J.Crew
- Filed complaint with CT Attorney General
TINA.org sends warning letter to J.Crew regarding its deceptive and perpetual sales, and urges the company to correct the issue immediately.
The same day, TINA.org also alerts the Connecticut Attorney General’s Consumer Protection Department to this issue as the findings suggest that the practice is widespread and therefore should be addressed on a state-wide basis.
May 2017- December 2018
TINA.org’s Social Media Influencer investigation finds that J.Crew is promoted by social media influencer Rachel Parcell, who failed to include adequate disclosures of her material connection to the brand in her posts.
Merchandise at J.Crew Factory
Allegations: Misleadingly marketing pricing discounts
Sale Prices at J. Crew Factory Stores
Allegations: Deceptively advertising sales
Sales on J. Crew Factory Website
Allegations: Misleadingly marketing discounts
Sales at J. Crew Factory Stores
Allegations: Misleadingly advertising sales on its Factory website and in its Factory retail stores
Sales at J. Crew Factory and Mercantile Stores
May 2018: The same named plaintiff filed a lawsuit making similar allegations in a California state court. (Press v. J. Crew Group Inc., Case No. 2018-512503, California State Court –…
Sale Prices at J. Crew
September 2017: This action was voluntarily dismissed When a complaint is dismissed without prejudice, an amended version of the complaint can be refiled., the reasons for which have not been…
Sales at J. Crew
May 2016: This action was dismissed When a complaint is dismissed with prejudice, it cannot be refiled. because the named plaintiff agreed to return the purchased sweaters and J. Crew…