J.Crew

TINA.org investigated price advertising tactics used by outlet stores in Connecticut, including at a J.Crew Factory store, and found that it ran perpetual – and therefore fabricated and deceptive – sales on its products.


Highlights

  • Sent warning letter to J.Crew
  • Filed complaint with CT Attorney General

Timeline

2017
October 2

TINA.org sends warning letter to J.Crew regarding its deceptive and perpetual sales, and urges the company to correct the issue immediately.

The same day, TINA.org also alerts the Connecticut Attorney General’s Consumer Protection Department to this issue as the findings suggest that the practice is widespread and therefore should be addressed on a state-wide basis.

May 2017- December 2018

TINA.org’s Social Media Influencer investigation finds that J.Crew is promoted by social media influencer Rachel Parcell, who failed to include adequate disclosures of her material connection to the brand in her posts.


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