J.Crew
TINA.org investigated price advertising tactics used by outlet stores in Connecticut, including at a J.Crew Factory store, and found that it ran perpetual – and therefore fabricated and deceptive – sales on its products.
Highlights
- Sent warning letter to J.Crew
- Filed complaint with CT Attorney General
Timeline
2017
October 2
TINA.org sends warning letter to J.Crew regarding its deceptive and perpetual sales, and urges the company to correct the issue immediately.
The same day, TINA.org also alerts the Connecticut Attorney General’s Consumer Protection Department to this issue as the findings suggest that the practice is widespread and therefore should be addressed on a state-wide basis.
May 2017- December 2018
TINA.org’s Social Media Influencer investigation finds that J.Crew is promoted by social media influencer Rachel Parcell, who failed to include adequate disclosures of her material connection to the brand in her posts.
Featured
Deceptive Outlet Pricing: The Never-Ending Sale
TINA.org investigation reveals perpetual sales at outlet stores.
Class-Action Tracker
Merchandise at J.Crew Factory
Allegations: Misleadingly marketing pricing discounts
Sale Prices at J. Crew Factory Stores
Allegations: Deceptively advertising sales
Sales on J. Crew Factory Website
Allegations: Misleadingly marketing discounts
Sales at J. Crew Factory Stores
Allegations: Misleadingly advertising sales on its Factory website and in its Factory retail stores
Sales at J. Crew Factory and Mercantile Stores
Sale Prices at J. Crew