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U.S. Department of Justice

Consumer Basics

U.S. Department of Justice

The U.S. Department of Justice (DOJ), which is led by the Attorney General, is the federal executive department responsible for enforcing federal laws.  Among other things, it works with other…

StubHub

Ad Alert

StubHub

NAD says service fees should be disclosed alongside initial ticket prices, as opposed to at checkout.

Hopper’s Price Freeze Feature

Class Action

Hopper’s Price Freeze Feature

Allegations: Misleadingly marketing that the Price Freeze feature protects consumers from price increases without adequately disclosing that the protection is limited to a pre-determined amount

U.S.D.A. Food Safety and Inspection Service

Consumer Basics

U.S.D.A. Food Safety and Inspection Service

The Food Safety and Inspection Service (FSIS) is the public health agency in the U.S. Department of Agriculture responsible for ensuring that commercial meat, poultry, and egg products are safe,…

U.S. Postal Inspection Service

Consumer Basics

U.S. Postal Inspection Service

Among its many responsibilities, the USPIS enforces the laws regarding illegal or dangerous use of the mail system and conducts investigations (sometimes in conjunction with other federal agencies, like the…

PayPal’s “Pay in 4” Service

Class Action

PayPal’s “Pay in 4” Service

Allegations: Marketing the service as one that allows users to pay for purchases later with no interest or fees without disclosing the risk that they will incur multiple overdraft fees…

Klarna’s Buy Now, Pay Later Service

Class Action

Klarna’s Buy Now, Pay Later Service

Allegations: Misleadingly representing that Klarna is a free service without adequately warning consumers of the risk that banks processing payments will charge them overdraft fees

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