APR? HECM? KNOW YOUR FINANCING

Perhaps no segment of our economy is more confusing to the normal, everyday consumer than  financial services.  Whether it’s the lingo, such as Annual percentage rate; the amount of interest…

Maintenance Plans

Maintenance plans – also commonly referred to as “service plans” – are sold by car dealerships at the time of purchase (leases include a scheduled maintenance plan) and are sometimes…

Almost 210 Million Numbers Now on the Do Not Call Registry

More than 209 million U.S. phone numbers are now registered with the service, which has been active since 2003.  In 2011, consumers filed over 630,000 complaints, mostly regarding recorded messages…

Warranties for Sunbeam, Crockpot and Other Brands

Allegations: Failing to timely disclose that warranties are conditioned upon using an authorized repair service

Safelite

TINA.org investigates after consumer raises concerns that Safelite “may be using fear and disinformation to sell its service.”

GasBuddy

Company claims to save consumers money at the pump. But there are red flags.

Ticket Prices on Vivid Seats

Allegations: Misleadingly advertising low ticket prices without disclosing that additional service and delivery fees will be added at checkout

USA Filing Government Imposter Scam

Tricking consumers into paying hundreds of dollars for services that are available for free.

TD Bank’s Marketing of Zelle Money Transfers

Allegations: Misleadingly marketing Zelle as a fast and “free” way to send money and as a service that “won’t cost you any extra money for the transaction” without disclosing that,…

CATrends: Zelle Money Transfers Misleadingly Marketed as Safe and Secure

Lawsuits allege app fails to disclose lack of protections against fraud and recourse for the defrauded.

JustAnswer

Cost to ask a question and actually have it answered remains elusive for consumers.

GetSAMNow.com

TINA.org flags SAM.gov imposters.

Federal Award Management Registration

TINA.org flags SAM.gov imposters.

Takeout food orders at Buffalo Wild Wings

Allegations: Failing to adequately disclose that consumers who place takeout orders will be charged a Takeout Service Fee

Federal Contractor Registry

TINA.org flags SAM.gov imposters.

FTC Must Stem Tide of Junk Fees Pandemic

TINA.org submits comment regarding the need for a commission rule.

Curb

Allegations: Failing to disclose that consumers will be charged service fees

DoNotPay

Allegations: Marketing itself as the “world’s first robot lawyer” that can help with various legal issues when it is neither a robot nor a lawyer and it is actually a…

Astound Broadband: ‘No Hidden Monthly Fees’

Eagle-eyed TINA.org reader spots fee hidden in fine print.

Toothpaste Tube Recycling Information