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Smarten up about Cell Phone Fraud

There are now over 6 billion cell phones in use around the world. Just like everyone else, the con artists and fraudsters are also leveraging the rise of cell phone…

CFPB Sues Sprint Over Phone ‘Cramming’

Consumer News

CFPB Sues Sprint Over Phone ‘Cramming’

Wireless carrier joins AT&T and T-Mobile as companies accused of cramming this year.

It’s Not Just a Phone, It’s a Medical Device

Consumer News

It’s Not Just a Phone, It’s a Medical Device

Close to 15,000 people were duped into buying phone apps that were touted as curing acne. Using deceptive advertising, the marketers of two different apps were able to convince acne…

Don’t Get Spoofed When You Pick up the Phone

Consumer News

Don’t Get Spoofed When You Pick up the Phone

Telemarketers have picked up on the fact that many of us now use caller ID to screen calls. According to the law, telemarketers must display accurate information, but some scam…

Is Your Cellphone Spying on You?

Consumer News

Is Your Cellphone Spying on You?

The mobile phone world was rocked in November 2011 when a systems administrator from Connecticut posted a 17-minute video on YouTube showcasing how a hidden program installed on millions of…

Somebody’s Watching You

Consumer News

Somebody’s Watching You

What you need to know about in-store tracking.

FTC Pursues First Cell Cramming Case

Consumer News

FTC Pursues First Cell Cramming Case

The FTC filed its first complaint against a company for “mobile phone cramming.”

Before You Take that Call Beware of Telemarketing Scams

Consumer News

Before You Take that Call Beware of Telemarketing Scams

Although legitimate companies may use the telephone to advertise their products or services, consumers should be wary of some who call trying to obtain your financial or personal information for…

T-Mobile to Refund Customers $90M

Consumer News

T-Mobile to Refund Customers $90M

Proposed agreement with the FTC would settle cramming allegations.

Before You Be Snapping and Chatting, Remember This

Consumer News

Before You Be Snapping and Chatting, Remember This

Popular app reaches agreement with FTC to make privacy changes.

What Mobile Carriers Are Really Saying in Their Ads

Consumer News

What Mobile Carriers Are Really Saying in Their Ads

Digging into the fine print and details behind four recent ads.

The Fine Print in T-Mobile’s Alleged Overbilling Scam

Consumer News

The Fine Print in T-Mobile’s Alleged Overbilling Scam

How the fine print factors into the FTC’s multimillion-dollar complaint against the mobile carrier.

T-Mobile’s ‘No Contract’ Claims False, Groups Allege

Consumer News

T-Mobile’s ‘No Contract’ Claims False, Groups Allege

Consumer groups call on federal agency to investigate marketing.

Six Places Where the Olympic Ads Are

Consumer News

Six Places Where the Olympic Ads Are

The uniforms, the phones, the names, and the hashtags.

The Cable Company: Offering Bundles of Joy or Bundles of Despair?

Consumer News

The Cable Company: Offering Bundles of Joy or Bundles of Despair?

Hint: It’s not joy.

College Students: Don’t Fall for These Scams

Consumer News

College Students: Don’t Fall for These Scams

Experts weigh in on how to avoid being a victim of these latest campus scams.

Almost 210 Million Numbers Now on the Do Not Call Registry

Consumer News

Almost 210 Million Numbers Now on the Do Not Call Registry

More than 209 million U.S. phone numbers are now registered with the service, which has been active since 2003. In 2011, consumers filed over 630,000 complaints, mostly regarding recorded messages…

FTC Cracks Down on “Free Gift” Text Spam