House Approves Return to Deceptive Airline Ads Consumer News House Approves Return to Deceptive Airline Ads Transparent Airfares Act of 2014 is anything but transparent.
How to Avoid a Summer Vacation Nightmare Consumer News How to Avoid a Summer Vacation Nightmare Before you book that great getaway deal, you need to ask some questions.
Dollar Rent A Car Fees Class Action Dollar Rent A Car Fees In August 2015, a class-action lawsuit was filed against Dollar Rent A Car (a rental car company) for allegedly misrepresenting the purpose of “administration fees.” According to the complaint, the…
Non-sufficient Funds Fees at TD Bank Class Action Non-sufficient Funds Fees at TD Bank Allegations: Failing to disclose that the bank charges multiple fees on a single transaction
Capital One’s ATM Fees Class Action Capital One’s ATM Fees Allegations: Falsely promising not to charge fees for using in-network ATMs
AT&T’s International Roaming Fees Class Action AT&T’s International Roaming Fees Allegations: Failing to adequately disclose when customers will be charged international roaming fees
Chick-Fil-A’s Delivery Fees Class Action Chick-Fil-A’s Delivery Fees Allegations: Deceptively hiding delivery fees from customers
Grubhub’s Food Delivery Fees Class Action Grubhub’s Food Delivery Fees Allegations: Deceptively hiding delivery fees from customers
Southwest Airline’s Refunds of Security Fees Class Action Southwest Airline’s Refunds of Security Fees Allegations: Falsely representing that the airline will refund security fees to passengers who do not use their tickets
CATrends: Hidden Food Delivery Fees Consumer News CATrends: Hidden Food Delivery Fees Be wary of claims of free or low-cost delivery.
MA AG Junk Fees and Automatic Renewal Subscriptions Comment Regulatory/Congressional Actions MA AG Junk Fees and Automatic Renewal Subscriptions Comment TINA.org submitted a comment to the Massachusetts AG’s office regarding its proposed regulations on junk fees and automatic renewal subscriptions.
Adore Me Brands Adore Me TINA.org investigated the marketing of Adore Me, a web-based lingerie company, and found that it used deceptive marketing tactics, including ads that deceptively promoted product prices that were only available…
TINA.org Finds U-Haul Using Bait-and-Switch Pricing Scheme Press Release TINA.org Finds U-Haul Using Bait-and-Switch Pricing Scheme MADISON, CONN. May 6, 2025 – U-Haul is engaged in a bait-and-switch pricing scheme with its $19.95 truck rental ads, according to an investigation by consumer advocacy organization truthinadvertising.org (TINA.org).…
2025 Deceptive Ad Trends Consumer News 2025 Deceptive Ad Trends A closer look at what we’ll be monitoring in the new year.
TINA.org’s Year in Review 2024 Blog TINA.org’s Year in Review 2024 Looking back at our accomplishments.
Citizens and Farmers Bank Class Action Citizens and Farmers Bank In March 2020, a class-action lawsuit was filed against Citizens and Farmers Bank for allegedly misleadingly representing that it charges overdraft fees and non-sufficient funds fees on transactions if an…
iThink Financial Credit Union Class Action iThink Financial Credit Union In March 2020, a class-action lawsuit was filed against iThink Financial Credit Union for allegedly misleadingly promising that it only charges overdraft fees and non-sufficient funds fees on a transaction…
PayPal’s “Pay in 4” Service Class Action PayPal’s “Pay in 4” Service Allegations: Marketing the service as one that allows users to pay for purchases later with no interest or fees without disclosing the risk that they will incur multiple overdraft fees…
Sezzle’s Buy Now, Pay Later Services Class Action Sezzle’s Buy Now, Pay Later Services Allegations: Misleadingly marketing that Sezzle is a free service with no fees, interest or other catches without adequately warning users of the risk that banks processing Sezzle payments will charge…
First Community Credit Union Class Action First Community Credit Union Allegations: Misleadingly representing when consumers will be charged overdraft fees