Amazon’s “Guaranteed Delivery”

Allegations: Failing to deliver purchases by the guaranteed dates and times

Postmates

Lifetime Memberships to 24 Hour Fitness

Allegations: Misrepresenting that lifetime members paid only annual renewal fees and that the fees remained the same for the rest of the member’s life without adequately disclosing that the gym…

Digital Federal Credit Union Overdraft Fees

GrubHub

Allegations: Deceptively hiding delivery fees from customers

StubHub’s Advertised Prices

Allegations: Misleadingly advertising low ticket prices without properly disclosing and including additional fees

Fees at Bank of America

Allegations: Misrepresenting when consumers will be charged overdraft fees

Foreign Transaction Fees at Navy Federal Credit Union

Allegations: Misleadingly representing that the credit union charges foreign transaction fees on transactions made outside of the United States when it charges such fees on transactions made online in the…

Alliant Credit Union Overdraft Fees

Wells Fargo Bank’s Overdraft and Non-Sufficient Funds Fees

Fifth Third Bank’s Fees

Chick-Fil-A Deliveries

Allegations: Deceptively hiding delivery charges from customers

Amazon Prime Grocery Deliveries from Whole Foods

Allegations: Falsely marketing that Amazon Prime members receive free 2-hour delivery of groceries when Amazon charges consumers a $9.95 service fee for grocery deliveries from Whole Foods Market

Tips on the DoorDash App

Allegations: Failing to disclose that the company keeps the tips entered on its app instead of giving them to the delivery drivers

Tips at DoorDash

Allegations: Falsely marketing that all tips go to delivery drivers when the company actually keeps a substantial portion of tips for profit

United Federal Credit Union’s Overdraft Fees

Capital One’s Cash Advance Fees

Allegations: Representing that the credit card company charges Cash Advance Fees on cash loans or cash equivalents

StubHub’s Estimated Fees Filter

Allegations: Misleadingly representing that consumers who apply the “Estimated Fees Filter” will see ticket prices with estimated fees included when the estimated ticket prices are $2 to $3 less than…

Fees at TD Bank

Allegations: Misrepresenting when consumers will be charged certain fees

Refunds of Bank of America’s Fees

Allegations: Falsely representing that it would provide accountholders with refunds of various bank fees during the COVID-19 pandemic when the bank systematically refused to provide refunds