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Need a passport fast? Watchdog questions courier companies’ promises

Media Coverage

Need a passport fast? Watchdog questions courier companies’ promises

Matt Gephardt, KSL.com

GovX’s Discounts

Class Action

GovX’s Discounts

Allegations: Misleadingly advertising discounts as available for a limited time

JetBlue’s “Free Seat Selection”

Class Action

JetBlue’s “Free Seat Selection”

Allegations: Advertising certain tickets as including “free seat selection” while failing to disclose that seat selection is either unavailable on the flight or offered only for an extra fee

Uber One Subscriptions

Class Action

Uber One Subscriptions

Allegations: Failing to adequately disclose the terms of subscriptions and making it difficult to cancel

Royal Caribbean Time-Limited Discounts and Promotions

Class Action

Royal Caribbean Time-Limited Discounts and Promotions

Allegations: Falsely advertising when discounts and other promotions end

Royal Caribbean

Class Action

Royal Caribbean

Allegations: Falsely representing when discounts end and the amount of money consumers will save

With Personalized Pricing, Disclosure Is a Start, But Not a Finish Line

Blog

With Personalized Pricing, Disclosure Is a Start, But Not a Finish Line

TINA.org and other consumer advocates file comment with FTC.

Passport Couriers Engaging in Widespread Deception, According to TINA.org

Press Release

Passport Couriers Engaging in Widespread Deception, According to TINA.org

MADISON, CONN. Sept. 14, 2026 – Need a passport? Be wary of paying a passport courier for help, according to consumer advocacy group truthinadvertising.org (TINA.org). After a lengthy investigation, the…

How the Passport Courier Industry Deceives Consumers

Consumer News

How the Passport Courier Industry Deceives Consumers

TINA.org calls on regulators to crack down on rampant deceptive marketing among registered couriers.

Consumer Alert: Need a Passport? Read this first.

Consumer News

Consumer Alert: Need a Passport? Read this first.

Think twice before paying a private passport courier.

DOS Registered Passport Courier Comment

Regulatory/Congressional Actions

DOS Registered Passport Courier Comment

TINA.org filed a comment with the State Department regarding its proposed rulemaking for its passport courier registration program.

Registered Passport Couriers

Industries

Registered Passport Couriers

TINA.org found vast majority of active couriers registered with State Department to be engaged in deceptive marketing.

RushMyPassport

Class Action

RushMyPassport

Allegations: Falsely advertising that RushMyPassport provides “expedited” passport services and that consumers who use the service get their passports faster than if they go through the U.S. Department of State…

TINA.org Tells DOT: Don’t Muddy Airline Pricing