Registered Passport Couriers
TINA.org investigated the marketing used by passport couriers registered with the U.S. Department of State and found that approximately 85% of active registered couriers engaged in deceptive marketing, including the use of false and misleading claims of government affiliation, misrepresentations about the speed and nature of services provided, and obscure pricing with hidden fees.
Timeline
2026
September 4
TINA.org sends letters to 120 passport couriers registered with the U.S. Department of State, along with numerous third-party brand partners, notifying them of deceptive marketing tactics prevalent in the industry and urging them to review their marketing to ensure compliance with the law. TINA.org also notifies the FTC and submits a comment to the State Department regarding its proposed rulemaking.
The Latest
RushMyPassport
Does this passport service live up to its name?
Class-Action Tracker
RushMyPassport
Allegations: Falsely advertising that RushMyPassport provides “expedited” passport services and that consumers who use the service get their passports faster than if they go through the U.S. Department of State…