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Class Action

U-Haul Co. of West Virginia’s Environmental Fees

Class Action

U-Haul Co. of West Virginia’s Environmental Fees

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2017: A state court judge certified a class of U-Haul customers who rented vehicles.

2011: A class-action lawsuit was filed against U-Haul Co. of West Virginia for allegedly misleadingly giving customers the option to decline paying environmental charges without disclosing that the company has already added a $1, $3, or $5 environmental charge to their rentals. Plaintiffs also claim that the company misrepresents that the environmental fees are governmental fees when they are actually used to pay for the company’s overhead expenses. (Ferrell et al v. U-Haul Co. of West Virginia, Case No. 11-C-1426, West Virginia State Court – Kanawha County)

For more of TINA.org’s coverage of U-Haul, click here.

Legal Action

U-Haul

U-Haul

TINA.org found U-Haul engaged in deceptive price advertising and fee scheme.

Class-Action Tracker

U-Haul

Class Action

U-Haul

Allegations: Deceptively increasing the advertised price of rentals by way of its gasoline return policy and failing to adequately disclose the terms and conditions of the policy

U-Haul Rentals

Class Action

U-Haul Rentals

Allegations: Misleadingly representing that it safeguards consumers’ personal information when it failed to do so and there was a data breach

U-Haul’s Reservation Guarantee Policy

Class Action

U-Haul’s Reservation Guarantee Policy

Allegations: Falsely representing that U-Haul will pay $50 to customers who, after making reservations, do not receive the agreed upon equipment size, location, or pick up time

U-Haul’s Reservation Guarantee

Class Action

U-Haul’s Reservation Guarantee

Allegations: Falsely representing that U-Haul guarantees it will pay $50 to any customers who, after making reservations, do not receive the correct equipment size, location, or pick-up time

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