
ToyotaCare Plus Maintenance Plans
Allegations: Falsely marketing that the plans costs less than paying for scheduled services individually
In February 2020, a class-action lawsuit was filed against Toyota for allegedly misleadingly marketing 2018-2019 Toyota vehicles equipped with certain low-pressure fuel pumps as safe and dependable when, according to the complaint, the vehicles unexpectedly stall and the engines shut down due to a defect. (Cheng et al v. Toyota Motor Corp. et al, Case No. 20-cv-629, E.D.N.Y.)
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Allegations: Falsely marketing that the plans costs less than paying for scheduled services individually
Allegations: Failing to disclose that certain internet-enabled features in vehicles would become inoperable when 3G was phased out
Allegations: Failing to disclose that certain features available in Lexus Enform, Toyota Safety Connect, and Entune App – including roadside emergency safety features – would become inoperable when 3G services…
Allegations: Falsely marketing that certain vehicles are equipped with adaptive headlights when the vehicles aren’t equipped with the safety feature
Allegations: Misleadingly representing that hybrid vehicles travel farther on one tank of gas than gas-only vehicles when such claims are not true
Consumer accuses dealership of pulling a bait and switch.
Automaker addresses its use of prototypes in TV ad.
Instant replay shows six instances in which Super Bowl 52 advertisers have fumbled ad claims.