
ToyotaCare Plus Maintenance Plans
Allegations: Falsely marketing that the plans costs less than paying for scheduled services individually
In February and March 2020, two class-action lawsuits were filed against Toyota for allegedly misleadingly marketing that the fuel tanks in RAV4 vehicles hold 14.5 gallons of gas when, according to plaintiffs, the fuel tanks do not hold the represented number of gallons due to their shape. Plaintiffs also claim that the company misleadingly advertises that RAV4s will travel 580 miles on one full tank of gas when, according to plaintiffs, the vehicles travel approximately 330-480 miles on one tank of gas. Click on the links below to read each complaint.
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Allegations: Falsely marketing that the plans costs less than paying for scheduled services individually
Allegations: Failing to disclose that certain internet-enabled features in vehicles would become inoperable when 3G was phased out
Allegations: Failing to disclose that certain features available in Lexus Enform, Toyota Safety Connect, and Entune App – including roadside emergency safety features – would become inoperable when 3G services…
Allegations: Falsely marketing that certain vehicles are equipped with adaptive headlights when the vehicles aren’t equipped with the safety feature
Allegations: Misleadingly representing that hybrid vehicles travel farther on one tank of gas than gas-only vehicles when such claims are not true
Consumer accuses dealership of pulling a bait and switch.
Automaker addresses its use of prototypes in TV ad.
Instant replay shows six instances in which Super Bowl 52 advertisers have fumbled ad claims.