
Court Cancels ‘Click-to-Cancel’ Rule
It won’t get any easier to cancel those annoying subscriptions.
Debono et al. v. Cerebral, Inc.
22-cv-3378, N.D. Cal.
(June 2022)
Subscriptions to Cerebral
(a telemedicine company that provides access to therapy, counseling, and medication)
Failing to disclose that subscribers’ access to various mental health services is contingent on the availability of counselors, therapists, and prescribers in their geographic area
Misleadingly marketing that subscribers can cancel subscriptions anytime when the company makes it difficult to cancel subscriptions
Dismissed When a complaint is dismissed without prejudice, an amended version of the complaint can be refiled.
It won’t get any easier to cancel those annoying subscriptions.
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