Samsung QLED Televisions
Allegations: Falsely marketing that televisions have features that they do not have
Monster HDMI Cables and HDTVs
January 2016: A federal judge dismissed all of the false advertising claims in this class-action, finding, among other things, that the named plaintiff did not sufficiently plead that he relied on the allegedly false claims. The judge also dismissed the claims against Best Buy because the named plaintiff did not cite any authority to support the position that Best Buy can be held liable for Monster Inc.’s alleged actions. Some of the warranty claims will move forward.
August 2015: A class-action lawsuit was filed against Monster Inc. and Best Buy for allegedly falsely representing that 1080p and 4K HDTVs will only work properly if consumers use Monster brand High-Definition Multimedia Interface (“HDMI”) cables with bandwidths of 18.0, 22.5, or 27.0 gigabits per second (Gbps) when, in reality, HDMI cables with a bandwidth of 10.2 Gbps “can transmit all 1080p and 4K signals perfectly.” (Perez et al v. Monster Inc. and Best Buy Co., Inc., Case No. 15-cv-3885, N. D. CA.)
For more information about other class-action lawsuits filed against Best Buy and TINA.org’s coverage of the store, click here.
Class-Action Tracker
Best Buy’s Price Match Guarantee
Allegations: Failing to honor its Price Match Guarantee
Trend Micro
Allegations: Deceptively marketing programs as free without adequately disclosing that they automatically switch to paid subscriptions unless consumers cancel
Best Buy’s Installation of Home Security Systems
Allegations: Offering services to install home security systems without having proper licenses from the state of California or confirming third-party installation companies had the proper licenses
INSIGNIA Power Banks
In June 2020, a class-action lawsuit was filed against Best Buy for allegedly falsely advertising the amount of power that INSIGNIA power banks have to transfer to other electronic devices…
Monster HDMI Cables
June 2019: A state court judge granted final approval of the settlement agreement. March 2018: A state court judge preliminary approved a proposed settlement agreement of this lawsuit. According to…
Samsung Televisions and Geek Squad Protection Plans
January 2019: The claims against Best Buy were dismissed for failure to state a claim. 2018: A class-action lawsuit was filed against Samsung Electronics and Best Buy stores regarding the…
Best Buy’s 0% Interest Promotions
In July 2018 a class-action lawsuit was filed against Best Buy alleging that its “0% interest” or “no interest” promotions are really deferred-interest schemes. Specifically, plaintiffs claim that the store…
Best Buy’s “0% interest” Financing
In February 2018, a class-action lawsuit was filed against Best Buy for allegedly deceptively promoting “0% interest” or “no interest” financing. Specifically, plaintiffs claim that the store misleadingly promises consumers…
The Refresh Rates of LG Televisions
In November 2017, a class-action lawsuit was filed against LG Electronics and Best Buy for allegedly falsely representing the refresh rates (i.e., the number of unique images displayed on television…
Electrolux Vacuum Cleaners
January 2016: This action was dismissed When a complaint is dismissed with prejudice, it cannot be refiled. because the parties reached a settlement. The terms of the settlement are confidential.…
Sales at Best Buy
June 2016: A federal judge dismissed the complaint When a complaint is dismissed without prejudice, an amended version of the complaint can be refiled. finding that the complaint made “conclusory…
The Latest
Best Buy: Buy It Now with Confidence (and Questions)
The fine print of Price Match Guarantees.
Best Buy Black Friday
If an electronics store sends you an email advertising a $2200 television as being on-sale for $999, should you actually be able to buy the television at the $999 price?…
Who’s Throwing Flags on Super Bowl Advertisers?
More than 70 percent of advertisers who announced they are running commercials in this year’s Super Bowl have been accused of false or deceptive advertising.