March 2021: This case was voluntarily dismissed When a complaint is dismissed without prejudice, an amended version of the complaint can be refiled., the reasons for which have not been disclosed.
August 2020: A class-action lawsuit was filed against Navy Federal Credit Union for allegedly misleadingly representing that it assesses International Service Assessment Fees (ISAF) on point-of-sale and ATM transactions made in foreign countries without disclosing that it also charges ISAF fees when consumers who are in the United States use their cards for online transactions with foreign merchants. (Morrow et al v. Navy Federal Credit Union, Case No. 20-cv-1636, S.D. Cal.)
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Allegations: Misleadingly representing that the credit union charges foreign transaction fees on transactions made outside of the United States when it charges such fees on transactions made online in the…
Allegations: Representing that accountholders will not be held responsible for fraudulent transactions when it rejects fraud claims without explanation or recourse
Allegations: Marketing Zelle as “backed by banks,” “safe” and providing accountholders with “Zero Fraud Liability” when the credit union denies fraud claims without explanation or recourse
Allegations: Marketing Zelle money transfers as safe and secure without disclosing there is no protection for victims of fraud and no recourse for lost funds
Allegations: Misleadingly representing that the credit union only charges Foreign Transaction Fees on transactions made in foreign countries when it also charges such fees on transactions made online in the…
Allegations: Misrepresenting when consumers will be charged overdraft fees
May 2019: A federal judge granted final approval of a settlement agreement that would provide class members with a cash award in an amount that depends on the number of…
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