HP Ink and Toner Cartridges
Allegations: Failing to disclose that firmware updates would make non-HP cartridges incompatible with HP printers
Greenberg et al v. HP Inc.
21-cv-82107, S.D. Fla.
(Nov. 2021)
Several models of HP laptops, including Envy, Envy 360, Pavilion, Pavilion 360, HP 14, HP 15, and HP 17
Misleadingly advertising products as durable and portable laptops that open and close when they actually fail to work as advertised due to a defect
Pending
Allegations: Failing to disclose that firmware updates would make non-HP cartridges incompatible with HP printers
Allegations: Falsely representing that Care Packs are “Risk Free”
Allegations: Misleadingly representing that the laptop parts are adequately tested and will function when the company does not test batteries for certain issues and users may experience battery performance issues
Allegations: Misleadingly marketing the speed and performance of laptops when only certain versions of the laptop perform as advertised
In April 2020, a class-action lawsuit was filed against HP Inc. for allegedly falsely advertising certain color printers by failing to disclose that the printers use substantial amounts of color…
In October 2019, a class-action lawsuit was filed against HP Inc. for allegedly falsely advertising that its desktop computers – including the Pavilion All-in-One desktop computer – with Universal Serial…
May 2017: The parties informed the Court that they are finalizing a settlement agreement and have agreed to file a motion for preliminary approval by September 25, 2017. The parties…
September 2015: The parties agreed to dismiss this lawsuit When a complaint is dismissed with prejudice, it cannot be refiled.. The reasons for the dismissal have not been disclosed. August…
In September 2016, a class-action lawsuit was filed against HP for allegedly misleadingly representing the features and functions of OfficeJet printers as having the capacity to use third party ink…
In January 2017, a class-action lawsuit was filed against HP for allegedly deceiving consumers by, among other things, representing that its “all-in-one” HP printers are compatible with non-HP ink cartridges…
In December 2016, another class-action lawsuit was filed against HP for allegedly falsely advertising printers as having “HP Smart Install” (a feature that allows printers to get installation software automatically…
In September 2016, a class-action lawsuit was filed against Hewlett Packard for allegedly deceptively advertising that printers have “HP Smart Install” (a feature designed to make it easy to install…
What consumers should know about software tethering.
The computer giant’s promises to “print free for life” have run dry.
See the FTC’s track record when it comes to social media influencer cases.