HP Ink and Toner Cartridges
Allegations: Failing to disclose that firmware updates would make non-HP cartridges incompatible with HP printers
HP Color Printers
In April 2020, a class-action lawsuit was filed against HP Inc. for allegedly falsely advertising certain color printers by failing to disclose that the printers use substantial amounts of color ink when printing in black and white and are designed to stop printing when there is no color ink even if consumers want to print in black and white only. (Rose et al v. HP Inc., Case No. 20-cv-2450, N.D. Cal.)
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Class-Action Tracker
HP Care Packs
Allegations: Falsely representing that Care Packs are “Risk Free”
HP Pavilion Laptops
Allegations: Misleadingly representing that the laptop parts are adequately tested and will function when the company does not test batteries for certain issues and users may experience battery performance issues
HP, Envy, and Pavilion Laptops
Allegations: Misleadingly advertising products as durable and portable laptops that open and close when they actually fail to work as advertised due to a defect
HP Envy 13 Ultrabook Laptops with NVIDIA GeForce MX150 Graphics Cards
Allegations: Misleadingly marketing the speed and performance of laptops when only certain versions of the laptop perform as advertised
Data Transfer Rates of HP Desktop Computers
HP Smart Install
HP Limited Warranty
HP OfficeJet Printers and Third-Party Ink Cartridges
HP’s All-In-One Printers
HP Smart Install Feature
Hewlett Packard’s “HP Smart Install” Feature
The Latest
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HP’s ‘Instant Ink’ Subscription Makes Me Wish I Could Print Money
The computer giant’s promises to “print free for life” have run dry.
FTC Social Media Actions
See the FTC’s track record when it comes to social media influencer cases.